Returns and Exchanges Policy at ABC GESTION PARASITAIRE

At ABC GESTION PARASITAIRE, we are committed to providing you with a satisfying shopping experience. However, we understand that situations may arise where you may need to return or exchange an item. Here is our clear and transparent policy regarding returns and exchanges:

Return and Exchange Conditions:

• Eligible Items: We accept returns and exchanges of unused and in perfect resale condition items. This excludes bed bug covers, which are considered final sales.

• Proof of Purchase: To avail of our returns and exchanges policy, please present a valid proof of purchase. (proof of purchase = sale receipt from cash register or online order number)

• Return Fees: Please note that return shipping fees for items are the responsibility of the customer.

Return and Exchange Process:

• Contact Us: To initiate a return or exchange, please contact us mentioning the corresponding order number.

• Condition Confirmation: Once we have received the returned items, our team will proceed to verify their condition. Items must be unused and in a condition suitable for resale.

• Refund or Exchange: After confirming that the returned items meet our conditions, a refund will be issued using the original method of payment. If you prefer to exchange the item, please inform us when requesting the return.

Contact Us:

For any questions or to initiate a return or exchange, feel free to contact us. Our team is here to assist you through the process. Please ensure to mention the order number in your communication for faster and efficient assistance.

We thank you for your trust in ABC GESTION PARASITAIRE. We continuously strive to provide high-quality products and service to our customers.